Question 1

How do I import my existing data?

Accepted Answer

Send us your data in any format — CSV, Excel, SQL or whatever you have. Submit a request from the Imports page in your dashboard, or message us on Telegram, and we'll help you move it.

Question 2

Where is my data stored?

Accepted Answer

In Hetzner data centers in Europe (Germany), behind Cloudflare. Aligned with Uzbekistan's personal-data protection requirements.

Question 3

What languages does it support?

Accepted Answer

Uzbek (Latin), Russian and English. Client notifications go out in their chosen language.

Question 4

Is there support?

Accepted Answer

Yes — direct line to our team on Telegram. We reply during business hours on weekdays.

Question 5

How does POS and the cash drawer work?

Accepted Answer

Open a shift, take payments for bookings or walk-ins. The daily total ties back to the calendar.

Question 6

How much do SMS reminders cost?

Accepted Answer

Telegram reminders are free. SMS via Eskiz.uz follows the provider's tariff — we automate the sending.

Question 7

Can I export my data?

Accepted Answer

Yes — clients, bookings, and reports can be exported. Your data stays yours if you cancel.

Question 8

What happens to my data if I cancel?

Accepted Answer

You can export everything at any time. Your data is yours.

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